Axline can provide a full range of services for the support and maintenance of ERP, Legacy, and Custom Solutions …
ERP Extension Development
Axline can develop applications, reports, integrations, and all needed extensions for major ERP solutions including SAP, Oracle, and Microsoft.
Custom Solution Development
Axline can develop custom solutions using any major platform.
ERP & Custom/Legacy System Support
Axline can provide custom Helpdesk and User Support plans, as well as complete Application Maintenance.
Managed Services
Axline can provide complete Managed Services for applications, including applications support and technical operations.
Our Offshore Support and Maintenance Services
Support
Axline can provide tailored plans to address all your user support needs:
ORACLE
- Oracle JD Edwards
- Oracle E-Business Suite
- Oracle Cloud Applications
SAP
- SAP R/3
- SAP S/4 HANA
- SAP B1
Microsoft
- Dynamics AX
- Dynamics NAV
Open Source
- Odoo
- Open Source
Legacy
- Any Legacy applications
Axline can provide:
- Helpdesk
- First Level Support
- Second Level Support
- Third Level Support
- Vendor Level Support
Maintenance
Axline can provide the maintenance services for all your applications.
System coverage can include:
- ERP Applications
- Legacy Systems
- Custom Solutions
Responsibilities can include:
- Issue Resolution
- Code Changes
- Reporting
- Compatibility Solutions
- Integration
Managed Services
Axline can provide complete outsourced managed services.
Responsibilities would include:
- Application Support
- System Healthchecks
- System Monitoring
- Issue Resolution
- SLA Reporting
Axline can provide enhanced levels of services as required:
- Automated Alerts
- Automated Testing Scripts
- 24×7 Extended Coverage
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